Airline Conditions
‘Minimum Group Size’ for a Qantas Group is either: a) b) Ten (10) or more passengers travelling on the same flight; for at least one Qantas international flight of the itinerary, or Twenty (20) or more passengers travelling to a common destination for a single event or common purpose on a nominated event date. These passengers may travel from separate cities and on separate Qantas flights.
‘Taxes, Fees and Carrier Charges’ are all taxes, fees, levies and charges that are payable by the purchaser of an airline ticket, including amounts imposed by airports and taxing authorities and airline imposed charges such as fuel, insurance and environmental surcharges, regardless of whether a fare is payable for the ticket.
Taxes, Fees and Carrier Charges
are estimated at the time of quoting the Group Fare. Taxes, Fees and Carrier Charges are calculated and confirmed at the time of Final Payment, with the exception of fuel surcharge, which is set at the time of Booking Confirmation. Taxes, Fees and Carrier Charges may fluctuate between the time of Booking Confirmation and the time of Final Payment. Taxes, Fees and Carrier Charges are always recalculated if changes are made to the group booking.
Infant Group Fare (under 2 years) An infant Group Fare is applicable when the infant does not occupy a seat. Child Group Fares apply when infants occupy a seat. The infant Group Fare is: 10% of the adult Group Fare in all cabins (rounded up to the next dollar).
Minimum Stay
There is no minimum stay requirement.
Maximum Stay
The maximum stay is 12 months from the first departure date.
Stopovers
are permitted at a Qantas gateway point without fee.
Combinability of Group Fares
Group Fares may be combined on a half round trip basis to form a single or double open jaw itinerary within the Economy cabin or between Economy and Premium Economy cabins. For combinations between other cabins, check with the Qantas Group Sales Team. The Group Fare with the most restrictive terms and conditions will apply.
Quote Validity
Quotes are valid for 7 days. The expiry date of a quote will be shown on the quote email. No seats are held at the time of the quote and all Group Fares are subject to availability and price at the time of booking.
Deposit to secure the seats
Group Fare and fuel surcharge, a non-refundable Deposit Amount per seat is due by the Deposit Payment Deadline which is within 7 days of Booking Confirmation, or 45 days prior to the first departure in a group booking, whichever occurs first. For bookings made within 45 days of the first departure in a group booking, a Deposit Amount is not required; refer to the Final Payment conditions below.
The Deposit is non-refundable.
If the number of passengers held at the Date of Deposit is different to the number of passenger held at the Final Payment Deadline, provided the group size still meets the Minimum Group Size requirements the following will apply:
If 30% or less of the group is cancelled at the Final Payment Deadline, 100% of the Deposit Amount can be used towards Final Payment for the remaining group.
Passenger Naming
The name of each passenger, as it appears on their valid passport for international travel, or valid identification if travel is wholly within Australia, must be provided to Qantas by the Passenger Naming Deadline. Failure to provide names by the Passenger Naming Deadline may result in the booking being cancelled without notice. Applicable fees for cancellation will apply. For an itinerary with only Qantas operated flights, the Passenger Naming Deadline is no later than 14 days before departure of the first flight in the group booking. For an itinerary that includes flights operated by an Interline Carrier, the Passenger Naming Deadline is no later than 45 days before departure of the first flight in the group booking.
Advance Passenger Information and Secure Flight Information
For travel to, from, within or over the United States of America, the legal name of each passenger (as it appears on the passenger’s valid passport) and emergency contact names and phone numbers of all US citizens and non-US citizens are due by the Passenger Naming Deadline, as well as any Advance Passenger Information and Secure Flight information as necessitated by regulation or otherwise. The emergency contact phone numbers for US citizens are governed by the DOT regulations found at 14 CFR Part 243.
Changes
Before Date of Deposit
No Fee will apply for changes. If the change results in an increase to the Group Fare and/or Taxes, Fees and Carrier Charges, this amount is payable at Final Payment Deadline.
After Date of Deposit but prior to Final Payment
A Change Fee of A$55 Plus difference in fare per person per change will apply. If the change results in an increase to the Group Fare and/or Taxes, Fees and Carrier Charges, this amount is also payable at Final Payment Deadline.
After Final Payment
A Change Fee of A$175 Plus Difference in fare per person per change will apply. If the change results in an increase to the Group Fare and/or Taxes, Fees and Carrier Charges, this amount is also payable.
Day of departure and after Departure
Changes are not permitted.
Name Change or Name Corrections
Changes to a name may only be made to bookings on Qantas marketed and operated flights. Changes must be made at least two day prior to departure of the first flight in each PNR and are subject to the Fees below $175.00 Per Person
Cancellation and Refunds
Before Date of Deposit:
The cancellation fee is 70% of the Group Fare for each of the cancelling passengers excluding $200 non-refundable deposit 72 hours prior to departure.
Within 72 hours or no show for your flight
Non-refundable.
Baggage Allowance
Additional Baggage Allowance
If the group is travelling with bulky and/or oversize or large amounts of excess baggage, details should be provided prior to us to find out the charge.
Arrangements to pay in advance for excess baggage, at a reduced rate, may be made. Failure to give advance notification may result in the additional baggage being charged at standard rate at the airport and/or not being uplifted as required by the group.
Checked Baggage Allowance
Standard baggage allowance applies to group passengers.
Any baggage in excess to this will be charged at the applicable additional baggage allowance rate. Information on checked baggage is available at: http://www.qantas.com/travel/airlines/checked-baggage/global/en
Dangerous Goods Qantas Airways Baggage and Dangerous Goods policy apply.
Please see information at: Link: http://www.qantas.com/travel/airlines/dangerous-goods/global/en
Group Seating
Block seating is available on request but not guaranteed. In the event block seating is not available, seat assignment may only be made at airport check-in.
Qantas Frequent Flyer
Qantas Frequent Flyer Points are earned on paid Qantas international and domestic flights in eligible group booking classes of G, T, I or A. You must be a member of the Qantas Frequent Flyer program to earn points. A joining fee may apply. Membership and points are subject to the terms and conditions of the Qantas Frequent Flyer Service program. Frequent Flyer points cannot be used in part or as full payment for an
Identification
Valid Identification, Passport and Visas
It is the customer’s responsibility to ensure they have the appropriate passport, identification, and visas to travel.